---

Refund Policy

Effective Date: 1 july 2025

At Factory Warehouse, we strive to provide the highest quality B2B services for our customers. However, we understand that there may be instances where a refund is required. Please read our refund policy carefully to understand how we handle such requests.

1. Eligibility for Refunds

Refunds may be considered in the following cases:

• If you are charged incorrectly due to a technical or billing error.

• If services paid for are not delivered as promised.

• If you cancel your subscription within a specified period (if applicable), as per your service agreement.

Please note: Refunds are not applicable for services already consumed or for change of mind after delivery of the service.

2. How to Request a Refund

To initiate a refund request, please contact our support team at info@factorywarehouse.in within 7 days of the transaction. Include your invoice number, business name, and reason for the request.

3. Refund Process

Once your request is received and verified, we will notify you of the status. If approved, the refund will be processed within 7–10 business days, and the amount will be credited to your original method of payment.

4. Disputes and Chargebacks

If you initiate a chargeback through your bank without contacting us first, we reserve the right to dispute the claim and restrict future access to our platform.

For any clarification, feel free to reach out to us at info@factorywarehouse.in.

---

Let me know if you’d like to add clauses for subscription cancellations, digital services, or industry-specific scenarios.